Starting February 2022, the company will be reading meters and sending out water bills on a bi-monthly basis. Customers will receive bills 6 times per year.
Note that each bi-monthly bill will reflect 2, not 1 capital improvement fees for a total of $130 as well as billing for two months of water usages. Yes, going forward water bills may be twice as much but they will be half as frequent.
The next billing cycle will be in early March and reflect water usage from early January 2022 on as well as two monthly capital improvement fees.
This change was made due to the amount of effort is takes to read meters, processing billing statements and payments and reconcile our accounts on our dedicated team of volunteers. The company anticipates significant changes and increased need for volunteers as consolidation efforts ramp up with Cal Water. There is more information to come soon to the membership on these developments.
In conclusion, water bills will be processed bi-monthly starting this month. Anticipate larger but less frequent water bills.
If you have any questions, please don't hesitate to contact the board directly.
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